Sales General Conditions
gabriel-et-valentin.com sells luxury goods.
E-shop in world excluvitivy on Melijoe.com
Article 1 - Scope
These sales conditions shall be accessible at any time, on this website. They may be saved or printed. Gabriel et Valentin may adapt and/or change the sales conditions at any time. The sales conditions applicable to an order shall be those in force on the date the order is placed.
Article 2 - Products
All our products are manufactured in France and Italy .
The timescale for the manufacture of an article may vary according to different parameters:
- type of product (style, colour, size, etc.)
Article 3 - Orders
Any order finalised by the customer shall mean full acceptance of the sales conditions. An order shall be deemed finalised once confirmation of acceptance has been sent by Gabriel et Valentin to the email address provided by the customer, subject to availability. Exceptionally, an article may be found to be temporarily out of stock after your order has been finalised, in which case Gabriel et Valentin will notify you as soon as possible, by post or email, and will give you the option either to cancel your order or to await delivery, informing you of the delivery date. After each order is submitted, we will send you an email acknowledgement, including a summary of the products ordered from our website and the delivery address. Gabriel et Valentin cannot be held liable for any mistakes made by the customer when placing the order.
Article 4 - Prices
Prices shall be displayed in euros, including VAT. They shall take into account the VAT rate applicable on the date of the order. All products on the website gabriel-et-valentin.com are subject to alteration at any time. A price cannot be changed once the order has been finalised. The prices shown on the website do not include delivery charges, which will be added and displayed when the order is finalised and confirmed.
We reserve the right to change our sale prices at any time, but we undertake to apply the prices displayed on the website when you placed your order.
For each of the articles chosen from the website, the user must specify the following information from the drop-down menus to finalise the order:
Without these three details, the order cannot be finalised. No reimbursement or application will be processed if the user intentionally finalises an order with payment of the delivery charges alone, and makes a claim for products whose value is 0 euros in an attempt to circumvent the online shopping system.
Article 5 - Conformity of Goods
The specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. While the colour reproduction of the products is a close representation, we cannot accept any responsability for any variation in colour caused by the browser or computer system used.*
Article 6 - Methods of payment
The user may choose from the following options to pay for his/her orders:
- Credit/debit card (Visa or MasterCard)
Users who choose to pay using PayPal will be redirected automatically to their PayPal account.
N.B. Online payment by credit or debit card is protected by data encryption.
Article 7 - Delivery
Gabriel et Valentin delivers anywhere in the world.
Articles are shipped by La Poste.
Delivery is within 24 hours when the product is in stock.
Throughout the delivery process, you can track your parcel on the Colissimo website.
For delayed deliveries, you will receive an email notifying you of how long you can expect to wait for the articles.
International deliveries outside metropolitan France take longer.
Article 8 - Right of withdrawal
Under Article L.121-20 of the French Consumer Code (Code de la Consommation), consumers have seven clear days within which to assert their right of withdrawal without having to give a reason or pay any fines, except, where applicable, return postage.
Returns can only be accepted for complete, undamaged products in their original packaging, accompanied by the original invoice.
An exchange, credit note or reimbursement shall be made within 30 days of receipt of the returned item.
Under no circumstances does a delayed delivery mean cancellation of the order.
Article 9 - Liability
Gabriel et Valentin undertakes to describe as precisely as possible the products sold on the website.
Gabriel et Valentin accepts no liability for any misuse of the products sold on the website. Neither can Gabriel et Valentin be held liable for the total or partial non-performance of its obligations in the event of force majeure, including natural disaster, full or partial postal, transport or telecommunications strike, war, fire, flood or terrorist attack, this list not being exhaustive.
Article 10 - Right to access to personal data
Under Article 34 of the French Law on Information Technology and Freedoms (Loi "Informatique et Libertés"), you have the right to access, change, correct or delete any data concerning you.
Article 11 - Trademark
The contents of theses pages including designs, logos, images, photographs and other materials are the copyright trademark and registred trademark of Gabriel and Valentin. The copying, modification, reproduction into any other work or part all of the material available on this website in any form is prohibited without permission.
Article 12 - Requests for information: